Terms of Service

These Terms of Service ("Terms") govern your access to and use of SocialLoop (the "Service"), which is owned, operated and maintained by AG Digital Labs, Ernakulam, Kerala, India. By creating an account you agree to these Terms.

The Service

SocialLoop generates, schedules and publishes social media posts and blog content. Features and limits depend on your plan.

Accounts

You are responsible for your account, keeping your credentials secure, and all activity under it. You must provide accurate information and be authorised to act for any business you add.

Acceptable use

• Don't use the Service for unlawful, misleading, or infringing content.
• Don't impersonate others or violate any platform's rules where you publish.
• Don't attempt to disrupt or reverse-engineer the Service.

Plans, credits & billing

• Paid plans are billed per business on a recurring basis until cancelled.
• Payments are non-refundable. Subscription fees and credit purchases are non-refundable once made (except where a refund is required by applicable law). A free trial is provided so you can evaluate the Service before paying.
• Cancellation. You can cancel your subscription at any time from your account. Your plan stays active until the end of the billing period you have already paid for, and simply does not renew after that — you keep access until then.
• Credits are consumed by generation actions; monthly allowances and one-off packs do not carry an entitlement to a refund.
• Taxes may apply and are handled at checkout. See our Refund & Cancellation Policy for full details.

Content & AI output

You retain rights to the content and brand assets you provide. Subject to these Terms and applicable law, you own the AI-generated outputs you create for your business. You are responsible for reviewing content before it is published.

No guarantee on generated content. AI-generated posts, images and blogs are provided "as is" and "as available", with no warranty as to accuracy, quality, originality, non-infringement or fitness for a particular purpose. SocialLoop prefers an approve-first workflow; where you enable automatic publishing, content is generated to align with the business goals and brand details you provide, but you remain solely responsible for what is published to your connected accounts.

Third-party publishing

When you connect social accounts, you authorise us to publish on your behalf. Your use of those platforms is subject to their own terms, and we are not responsible for their availability or actions.

Disclaimers & liability

The Service is provided "as is" without warranties. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid in the preceding 12 months.

Termination

You may cancel anytime; your plan stays active until the end of your current billing period, after which it won't renew. We may suspend or terminate accounts that breach these Terms.

Changes

We may update these Terms; material changes will be notified. Continued use means you accept the updated Terms.

Governing law & jurisdiction

These Terms are governed by the laws of India. The parties submit to the exclusive jurisdiction of the competent courts of Ernakulam, Kerala, India.

Contact

Questions? Email hello@usesocialloop.com.